360º platform for hospitality and food workshops
Run your whole business from one place
Traceability, inventory, recipes, POS, customer loyalty and staff time tracking. A web backoffice plus the Staff, Workshop, POS and Distribution apps — all connected.
Built for
One backoffice and five apps, built to work together
Every part of your business gets its own tool — all connected to the same data, in real time.
Web backoffice
The control centre for your business, nothing to install: manage ingredients, recipes, inventory and POS from the browser. This is where you decide which apps and sections each employee can access, and review full lot traceability.
- Lot-to-lot traceability, with configurable warehouse and product labels
- Recipes with cost, allergens and technical formulation (great for gelato)
- Production reports, purchases by supplier and sales analytics
- User management: roles and which sections each employee sees
Staff app
The app your team uses from their phone to clock in, request time off and stay in the loop. Covers mandatory time tracking under Spanish labour law (RDL 8/2019) without paper timesheets.
- Clock in and out with one tap, with a personal history
- Request holidays and absences, and check the balance available
- View payslips and personal documents
- Receive company announcements and notices
Workshop app
Brings the daily production plan to the phone or tablet on the shop floor. Every recipe execution deducts stock automatically and creates its own production lot with expiry calculated on the spot.
- Weekly production plan, with an editable batch multiplier
- Recipe execution with automatic lot assignment
- Full traceability: which warehouse lots went into each batch
- Print product and warehouse labels straight from the floor
POS app
Charge at the table or the counter, with cash-register sessions and a configurable table map. Orders with deferred or partial payment stay open until the customer settles up.
- Drag-and-drop table map, with a booking calendar and its own running tab per table
- Cash session opening and closing with till count
- Instant orders and deferred or partial-payment orders
- Printable tickets and a salesperson selector per sale
Distribution app
Manage wholesale customer orders end to end, from the order to the invoice. Generates delivery notes and keeps B2B invoicing connected to the same catalog as the rest of the business.
- Customer orders with their own distribution pricing
- Printable delivery notes
- B2B invoicing with its own customers and numbering series
- Connected to the same catalog and inventory as the other apps
Loyalty app
A loyalty app carrying your own brand — your logo, your colours — that your customers download to collect points or stamps. You set the cards, levels and rewards from the backoffice.
- Points, stamp or season-collection cards, built to your rules
- Customer levels with rewards and push notifications
- A personal QR code to identify at checkout
- Targeted notifications and promotions sent from the backoffice
How it works day to day
Two flows that show how it all connects, from the back room to the counter.
From the supplier lot to the customer ticket
Every purchase enters as a lot with number, expiry date and location. When a recipe is executed, the system assigns lots automatically and leaves an auditable trail in any direction: from finished product to raw materials, or from a specific lot to the batches that used it.
- Multi-lot per ingredient with expiry dates and hierarchical locations
- Configurable labels for warehouse and product
- Lot usage report: which production runs consumed which lot
Execute the recipe, the lot stays traced
Executing a recipe automatically deducts from the matching lots and generates its own production lot, with expiry calculated on the spot. Every execution is logged: which recipe, which warehouse lots it consumed, and how much was produced.
- Automatic lot-by-lot stock deduction
- Production lot with expiry calculated instantly
- Full history: recipe → lots used → output
Regulatory compliance, no extra paperwork
APPCC food safety
Lot-to-lot traceability, hygiene plans with daily record sheets exportable to PDF, and fridge/freezer temperature monitoring.
Spanish labour law (RDL 8/2019)
Mandatory per-employee time tracking from the Staff app, with history and audited edits.
GDPR
Customer anonymization on opt-out, data export, demonstrable consent and automatic retention.
Security
JWT with rotation, encrypted passwords, access auditing and security headers.
Tickets ready for VeriFactu, with no certificate to manage
Spain's VeriFactu regulation (RD 1007/2023) requires every invoice or ticket to be signed and chained: from 1 January 2027 for companies, and from 1 July 2027 for the self-employed and SMEs. Macaan360 already handles it.
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Automatic signing and chaining
Every POS ticket is signed and chained to the previous one with nothing for you to do — the fiscal record is generated on its own, the moment the sale is charged.
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AEAT QR code and legend on the ticket
The AEAT's verification QR code and legal legend print automatically, both on the on-screen ticket and the physical printer receipt.
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No certificate to manage
The signature is issued by fiskaly, the certified gateway Macaan360 integrates — you register your business once and never have to hold a certificate yourself.
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Works even offline
The QR code is generated the same way with no internet, and the record syncs on its own once the connection returns — a line outage never stops you from taking payment.
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VAT broken down by rate
Every ticket shows the base and amount for each VAT rate applied, as required by general invoicing regulation (RD 1619/2012).
Integration verified against our certified gateway's test environment. Rollout for your business is coordinated with our team ahead of the legal deadline.
Sale receipt
VERI*FACTU
Tax QR code
Pricing tailored to your business
Every business activates what it needs. We'll put together a quote based on your modules and apps.
First month freeBase backoffice
Request a quote
- Traceability, inventory and recipes
- Multi-tenant with your own organization
- Spanish-language support
Optional apps and modules
Request a quote
- POS, Distribution, Loyalty and more
- Activate only what your business needs
Frequently asked questions
Do I need to install anything on my devices?
No. The backoffice is 100% web, and the staff apps (Staff, Workshop, POS, Distribution) are installed from the App Store and Google Play. The customer loyalty app is also distributed under your own brand.
Can I import my existing data?
Yes, though it's not an automated process today: our team loads your ingredient catalog, suppliers and recipes by hand from whatever you send us, as part of onboarding.
What happens to my data if I cancel?
If you ask, we provide a JSON export of your data. It's not an automated cancellation process today — write to us and we'll handle it by hand.
Does it work offline?
The backoffice and the apps require an internet connection. If your premises have frequent outages, we recommend a 4G backup router.
Can I activate only what I need?
Yes. The platform is a base backoffice plus modules/apps you activate per business — you only pay for what you use.
Ready to see Macaan360 in your business?
We walk you through the platform with real data in a 30-minute demo.
Or write to us at hola@macaan360.es